A detailed look at how Pentagram redesigned Wells Fargo’s ATMs. Compare and contrast with Desjardins. Ouch.
Quick
I never knew
i.never.nu is written by Patrick Tanguay, a freelance web developer and consultant based in Montréal who also blogs pictures and design at Céboça, co-founded the coworking space Station C and is a founding trustee of The Awesome Foundation Montreal.
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John – June 10th, 2008 at 12:13 pm
Is it weird that I’m impressed by Wells Fargo’s postage stamps service?
My main banking is done with Desjardins. Mostly because they have a branch at my work but also because I just prefer credit unions to big banks. But man, is their website ever painful to use, particularly when you jump from your accounts to look at other services. It looks like something from 7 years ago and it doesn’t make changing your automated bill payments terribly easy. They could take a tip or two from the Wells Fargo.
Fagstein – June 10th, 2008 at 1:18 pm
I still prefer an ATM that works, even if it looks like DOS 2.1, than one that has rounded corners and gradients and will crash with the blue screen of death while you wait for your money.
Patrick – June 10th, 2008 at 1:48 pm
Since when is that an either – or? And Desjardins ATMs do crash.
edemay – June 11th, 2008 at 9:33 pm
Ouin, j’voulais faire un post la dessus parce que j’ai jamais vu un interface web aussi mal chié que celui des caisses Desjardins.